Duration: 10 Weeks (3 hours class contact per day, twice a week)

Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT career into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

• Increased reliance on SaaS applications for remote work.
• More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems.
• Changing core technologies from cloud virtualization and IoT device security to data management and scripting.
• Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly.
• Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors.
  
  

Objectives
After completing this course, students will be able to:

• Identify, use, connect, configure, and support hardware for mobile, PC, and IoT,
  including connectors, peripherals, and components.
• Provide IT infrastructure support practices, such as advanced device connectivity troubleshooting, end-point management, and basic networking.
• Provide best practices for data storage, recovery, and management.
• Perform essential baseline security functions, such as addressing privacy concerns, detecting, and removing malware, device hardening, and optimizing physical security.
• Install, support, and configure Windows OS, as well as understand other operating systems like Linus, Mac, iOS, and Android.
• Administer client and cloud-based SaaS software.
• Troubleshoot and solve problems related to core service and support challenges.
• Perform best practices for documentation, IT support scripting, and change management.
• Troubleshoot software on PC and mobile devices for functions like application security.
• Identify different types of networks and connections, including WIFI, TCP/IP, and Small Office/ Home Office (SOHO)
• Perform troubleshooting practices for devices and network issues.
• Identify and address security vulnerabilities for network connections and devices.
• Install and configure mobile devices such as laptops and mobiles.
• Compare, contrast, and utilize cloud computing and client-side visualizations.
• Follow and embed best practices for environmental protection, safety, professionalism, and communication.

Duration: 5 Weeks (3 hours class contact per day, twice a week)

Overview
This course builds on your existing user-level knowledge and experience with personal computer operating systems and networks to present the fundamental skills and concepts that you will need to use on the job in any type of networking career. This course contains information and procedures that can help you if your job duties include network troubleshooting, installation, or maintenance.

Objectives
After completing this course, students will be able to:

• Identify basic network theory concepts and major network communications
  methods.
• Describe bounded network media.
• Identify unbounded network media.
• Identify the major types of network implementations.
• Identify TCP/IP addressing and data delivery methods.
• Implement Routing and switching technologies.
• Identify the infrastructure of a WAN implementation.
• Identify the components used in cloud computing and virtualization.
• Describe basic concepts related to network security.
• Prevent security breaches.
• Respond to security incidents.
• Identify the components of a remote network implementation.
• Identify the tools, methods, and techniques used in managing a network.
• Describe troubleshooting network issues.

Duration: 5 Weeks (3 hours class contact per day, twice a week) Overview CompTIA Cloud+ (CV0-003) covers in greater depth the skills and abilities needed to operate in the cloud, validating that, candidates have the technical experience needed to deploy, secure, and automate environments regardless of the vendor solution.

Objectives
After completing this course, students will be able to:

• Cloud Architecture and Design.
  • Compare and contrast the different types of cloud models.
  • Explain the factors that contribute to capacity planning.
  • Explain the importance of high availability and scaling in cloud environments.
  • Analyze the solution design in support of the business requirements.

• Security.
  • Configure identity and access management.
  • Secure a network in a cloud environment.
  • Apply the appropriate OS and application security controls.
  • Apply data security and compliance controls in cloud environments.
  • Implement measures to meet security requirements.
  • Explain the importance of incident response procedures.

• Deployment.
  • Integrate components into a cloud solution.
  • Provision storage in cloud environments.
  • Deploy cloud networking solutions.
  • Configure the appropriate compute sizing for a deployment.
  • Perform cloud migrations.

• Operations and Support.
  • Configure logging, monitoring, and alerting to maintain operational status.
  • Maintain efficient operation of a cloud environment.
  • Optimize cloud environments.
  • Apply proper automation and orchestration techniques.
  • Perform appropriate backup and restore operations.
  • Perform disaster recovery tasks.

• Troubleshooting.
  • Use the troubleshooting methodology to resolve cloud-related issues.
  • Troubleshoot security issues.
  • Troubleshoot deployment issues.
  • Troubleshoot connectivity issues.
  • Troubleshoot common performance issues.
  • Troubleshoot automation or orchestration issues.